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Delivery issue with firmware

yang

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yes,but is riverside delivery center said …
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DSmile

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have already contacted the Tesla Delivery Center in Riverside five times regarding my vehicle. My VIN is 950XX.

The latest information I received is that I may have to wait until the end of June, because the factory needs to produce new parts before they can replace them. I was also told that this is the reason why all CT orders are being delayed.

Clearly, this does not seem like a minor issue. What makes me uncomfortable is that Tesla has not clearly informed customers about the actual reason behind the delivery delay, especially since I have already seen my own vehicle in person.The main issues I have been trying to discuss with them are whether Tesla can provide any discount, compensation, or other form of goodwill support, and I am also trying to find other customers who are going through the same experience.

My original delivery date was May 10. This vehicle was supposed to be a birthday gift to myself, and my birthday is this month.At this point, I am honestly considering canceling the order, but the difficult part is that I really do love this vehicle.
Tesla Cybertruck Delivery issue with firmware 3aa15bb180e454dc91871d1c41ced6fc
 

UberNoob

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have already contacted the Tesla Delivery Center in Riverside five times regarding my vehicle. My VIN is 950XX.

The latest information I received is that I may have to wait until the end of June, because the factory needs to produce new parts before they can replace them. I was also told that this is the reason why all CT orders are being delayed.

Clearly, this does not seem like a minor issue. What makes me uncomfortable is that Tesla has not clearly informed customers about the actual reason behind the delivery delay, especially since I have already seen my own vehicle in person.The main issues I have been trying to discuss with them are whether Tesla can provide any discount, compensation, or other form of goodwill support, and I am also trying to find other customers who are going through the same experience.

My original delivery date was May 10. This vehicle was supposed to be a birthday gift to myself, and my birthday is this month.At this point, I am honestly considering canceling the order, but the difficult part is that I really do love this vehicle.
3aa15bb180e454dc91871d1c41ced6fc.webp
Just be patient bro, you wouldn’t want to wait 45 days to get an appointment for a dead truck either. Is what it is: some of us waited 5 years.
 

Cayden Thompson

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Just be patient bro, you wouldn’t want to wait 45 days to get an appointment for a dead truck either. Is what it is: some of us waited 5 years.
It's been 7 years and I'm still waiting....
 

Eka

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My original delivery date was May 10. This vehicle was supposed to be a birthday gift to myself, and my birthday is this month.At this point, I am honestly considering canceling the order, but the difficult part is that I really do love this vehicle.
3aa15bb180e454dc91871d1c41ced6fc.webp
I feel for ya. My b-day came and went while waiting for mine.
 

Er1c

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I got an update, they are replacing my parts and hope to pick up next week. They are still honoring my trade in that expired.
Hopefully it’s the same with me.
Did you mean to say
My car’s in Riverside, the appointment’s been canceled four times, feels like it’s never gonna happen. Has the Irvine delivery center told you when you’ll get an update from the engineering team?
No they won’t give me a date. Nothing. Just keep telling me to watch the app.
have already contacted the Tesla Delivery Center in Riverside five times regarding my vehicle. My VIN is 950XX.

The latest information I received is that I may have to wait until the end of June, because the factory needs to produce new parts before they can replace them. I was also told that this is the reason why all CT orders are being delayed.

Clearly, this does not seem like a minor issue. What makes me uncomfortable is that Tesla has not clearly informed customers about the actual reason behind the delivery delay, especially since I have already seen my own vehicle in person.The main issues I have been trying to discuss with them are whether Tesla can provide any discount, compensation, or other form of goodwill support, and I am also trying to find other customers who are going through the same experience.

My original delivery date was May 10. This vehicle was supposed to be a birthday gift to myself, and my birthday is this month.At this point, I am honestly considering canceling the order, but the difficult part is that I really do love this vehicle.
3aa15bb180e454dc91871d1c41ced6fc.webp
My delivery window was the same, 5/8/26, which I also saw in person at the Irvine location. I was told there was a “possible” problem with a connection inside the battery system (meaning there might not even be a problem). I called a bunch, one time I was told it needed a software update, another time I was told it just needs to go through an inspection. Another time they called me and told me they are releasing 30 trucks about every 3 days without doing anything to them. He also said my CT has. It received a repair order which is a really good thing. So maybe wh
have already contacted the Tesla Delivery Center in Riverside five times regarding my vehicle. My VIN is 950XX.

The latest information I received is that I may have to wait until the end of June, because the factory needs to produce new parts before they can replace them. I was also told that this is the reason why all CT orders are being delayed.

Clearly, this does not seem like a minor issue. What makes me uncomfortable is that Tesla has not clearly informed customers about the actual reason behind the delivery delay, especially since I have already seen my own vehicle in person.The main issues I have been trying to discuss with them are whether Tesla can provide any discount, compensation, or other form of goodwill support, and I am also trying to find other customers who are going through the same experience.

My original delivery date was May 10. This vehicle was supposed to be a birthday gift to myself, and my birthday is this month.At this point, I am honestly considering canceling the order, but the difficult part is that I really do love this vehicle.
3aa15bb180e454dc91871d1c41ced6fc.webp
My situation is very similar to yours. My original delivery window was May 8–11, and I went to the lot and saw my truck in person too. While looking at it, a service tech approached me and my son and told us it was on a containment hold for a “potential” connection issues within the battery. He said it might turn out to be nothing and they're just waiting on engineering.
Since then, I've called multiple times and gotten different answers:
* It needs a software update.
* No info, just "containment hold."
* It needs a final inspection.
This Sunday, a rep from the Irvine location called me back. He explained that 200 trucks were recently released that they are now actively watching, which triggered the containment holds. They are clearing about 30 trucks every three days. He said it’s a great sign that my truck doesn't have an active repair order attached to it yet. Hoping it just gets cleared and released without needing a fix!
have already contacted the Tesla Delivery Center in Riverside five times regarding my vehicle. My VIN is 950XX.

The latest information I received is that I may have to wait until the end of June, because the factory needs to produce new parts before they can replace them. I was also told that this is the reason why all CT orders are being delayed.

Clearly, this does not seem like a minor issue. What makes me uncomfortable is that Tesla has not clearly informed customers about the actual reason behind the delivery delay, especially since I have already seen my own vehicle in person.The main issues I have been trying to discuss with them are whether Tesla can provide any discount, compensation, or other form of goodwill support, and I am also trying to find other customers who are going through the same experience.

My original delivery date was May 10. This vehicle was supposed to be a birthday gift to myself, and my birthday is this month.At this point, I am honestly considering canceling the order, but the difficult part is that I really do love this vehicle.
3aa15bb180e454dc91871d1c41ced6fc.webp


My situation is very similar to yours. My original delivery window was May 8–11, and I actually went to the lot and saw my truck in person. While looking at it, a service tech approached my son and me and told us it was on a containment hold for a potential battery system connection issue. He said it might turn out to be nothing and they're just waiting on engineering.
Since then, I've called multiple times and gotten different answers:
* It needs a software update.
* No info, just "containment hold."
* It needs a final inspection.
This Sunday, a rep from the Irvine location called me back. He explained that 200 trucks were recently released that they put on a containment hold. They are clearing about 30 trucks every three days. He said it’s a great sign that my truck doesn't have an active repair order attached to it yet. Your might have that repair order. Hoping mine gets cleared and released without needing a fix!
 

sameen79

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have already contacted the Tesla Delivery Center in Riverside five times regarding my vehicle. My VIN is 950XX.

The latest information I received is that I may have to wait until the end of June, because the factory needs to produce new parts before they can replace them. I was also told that this is the reason why all CT orders are being delayed.

Clearly, this does not seem like a minor issue. What makes me uncomfortable is that Tesla has not clearly informed customers about the actual reason behind the delivery delay, especially since I have already seen my own vehicle in person.The main issues I have been trying to discuss with them are whether Tesla can provide any discount, compensation, or other form of goodwill support, and I am also trying to find other customers who are going through the same experience.

My original delivery date was May 10. This vehicle was supposed to be a birthday gift to myself, and my birthday is this month.At this point, I am honestly considering canceling the order, but the difficult part is that I really do love this vehicle.
3aa15bb180e454dc91871d1c41ced6fc.webp
Why do I feel there’s no technical issue. My CT is at the SC for last three weeks now. Maybe something to do with the Q3 delivery projections ?
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