rcowley1982
New member
- First Name
- Russ
- Joined
- Dec 25, 2023
- Threads
- 1
- Messages
- 4
- Reaction score
- 1
- Location
- Livermore, CA
- Vehicles
- 1
- Occupation
- Property Manager
- Thread starter
- #1
Is anyone else having trouble finding a full-service car wash to clean the Cybertruck?
Autopia Car Wash in Livermore, CA refused to wash the Cybertruck. The manager didn't know why and said I should email the owner (via the website). I did, and got a quick reply.
"Thanks for your inquiry. We have washed a couple and had issues. Water leaks as well as fine abrasions on the finish of the truck. Also, Tesla recommends not to use an automatic car wash for the cyber truck as stated in the owners manual. Sorry for any inconvenience this causes you. Please see attached screenshot."
I read the owner's manual again, and it does say "Tesla does not recommend taking Cybertruck through an automatic car wash." But then 3 sections below it talks about Car Wash Mode. Then it continues on to recommend only using a touchless car wash.
I checked what the owners manual for the S, 3, and Y said about automatic car washes. All Tesla vehicles have cautions against automatic car washes and recommend touchless: "If washing in an automatic car wash, use touchless car washes only. These car washes have no parts (brushes, etc.) that touch the surfaces of Model S. Some touchless car washes use caustic solutions that, over time, can cause discoloration of decorative exterior trim. Avoid exposure to soaps and chemicals above pH 13. If unsure, check the product label or ask the staff at the car wash. Damage caused by improper washing is not covered by the warranty." I pointed out to Autopia that they wash all other Tesla models even though a similar warning exists.
My wife's Yukon doesn't have the same caution, nor does a Mercedes C class.
Why is the Cybertruck HFS more delicate than paint? It may not be, but the warnings in the owners manual certainly indicate that this is Tesla's position.
Tesla advertised that the Cybertruck is "Durable and Rugged Enough To Go Anywhere" -- but apparently it's too delicate for an automatic car wash?
Has anyone else been able to overcome similar pushback? I'm too old to wash the truck myself.
Autopia Car Wash in Livermore, CA refused to wash the Cybertruck. The manager didn't know why and said I should email the owner (via the website). I did, and got a quick reply.
"Thanks for your inquiry. We have washed a couple and had issues. Water leaks as well as fine abrasions on the finish of the truck. Also, Tesla recommends not to use an automatic car wash for the cyber truck as stated in the owners manual. Sorry for any inconvenience this causes you. Please see attached screenshot."
I read the owner's manual again, and it does say "Tesla does not recommend taking Cybertruck through an automatic car wash." But then 3 sections below it talks about Car Wash Mode. Then it continues on to recommend only using a touchless car wash.
I checked what the owners manual for the S, 3, and Y said about automatic car washes. All Tesla vehicles have cautions against automatic car washes and recommend touchless: "If washing in an automatic car wash, use touchless car washes only. These car washes have no parts (brushes, etc.) that touch the surfaces of Model S. Some touchless car washes use caustic solutions that, over time, can cause discoloration of decorative exterior trim. Avoid exposure to soaps and chemicals above pH 13. If unsure, check the product label or ask the staff at the car wash. Damage caused by improper washing is not covered by the warranty." I pointed out to Autopia that they wash all other Tesla models even though a similar warning exists.
My wife's Yukon doesn't have the same caution, nor does a Mercedes C class.
Why is the Cybertruck HFS more delicate than paint? It may not be, but the warnings in the owners manual certainly indicate that this is Tesla's position.
Tesla advertised that the Cybertruck is "Durable and Rugged Enough To Go Anywhere" -- but apparently it's too delicate for an automatic car wash?
Has anyone else been able to overcome similar pushback? I'm too old to wash the truck myself.
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